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Acceptable Use Policy

Any and all use of Warp Speed Communications Services is subject to and conditioned upon compliance with the following Acceptable Use Policy (“AUP”). If you have an Agreement with Warp Speed Communications, this AUP is incorporated into and made a part of your Agreement with Warp Speed Communications.

This Acceptable Use Policy applies to all Warp Speed Communications Services. Please carefully review the following to determine if the Services you have purchased are subject to additional, service-specific prohibitions.

A.  The Services (including any device, system, network, or account used in connection with the Services, the Warp Speed Communications Network, or third-party networks of vendors of Warp Speed Communications) may not be used to:

  • Illegal activity. Violate any applicable law or regulation applicable to the use of the Services.

  • Resale Prohibited. Engage in resale activities. Customer may not sell, resell, sublicense, assign, license, or sublicense the Service or any component thereof or use or offer the same on a service-bureau or time-sharing basis.

  • NO HIGH RISK USE. Engage in high risk use of the Services. The Services may not be available in the event of a loss of power or internet connectivity, or network congestion. The Services are not designed, intended, or recommended for use in any situation where, in the normal course of use, service disruption could result in personal injury or death (“high-risk use”). High-risk use is prohibited except to the extent you have fail-safe alternatives in place at all times.

  • Infringing activity. Infringe, misappropriate, or otherwise violate Warp Speed Communications or anyone’s rights (including intellectual property, privacy, personality, publicity, or otherwise; or display or use Warp Speed Technology Solutions LLC’s marks without consent or in violation of Warp Speed Communications policies.

  • Minors. Exploit or harm minors (e.g., expose them to inappropriate content; ask for personally identifiable information without parental consent).

  • Malicious activity. Transmit any material that contains viruses, time or logic bombs, Trojan horses, worms, malware, spyware, or any other programs that may be harmful or dangerous.

  • Objectionable activity. Act in an indecent, offensive, threatening, harassing, defamatory, libelous, fraudulent, malicious, disruptive, tortious, or other objectionable manner, including making calls or sending messages that contain phishing or spam content.

  • Misrepresenting origin and/or identity. Mislead recipients as to Customer’s identity. Create a false caller ID (e.g., ID spoofing), forge addresses or headers, or fraudulently undertake other technical measures to misrepresent the origin or identity of the sender.

  • Harvest information; spam; bulk messages. Without consent: harvest or collect information about third parties or End Users, or send bulk communications.

  • Excessive or unauthorized use. Use any device, system, network, account, plan, or the Services in an unauthorized manner or in excess of reasonable business use (e.g. interfere, inhibit, compromise, or otherwise harm the Services, the Warp Speed Communications Network, or third party networks of vendors of Warp Speed Communications (regardless of intent or knowledge)).

  • Circumvent compliance or security. Take advantage of, bypass, exploit, defeat, disable, or otherwise circumvent limitations of the Services, security mechanisms, or compliance with this AUP or any law.

  • Interception. Intercept, capture, sniff, monitor, modify, emulate, decrypt, or redirect any communication or data for any purpose.

B.  Warp Speed Communications Services are intended for regular business use between individuals and not for high-volume commercial messaging or call center calling. In addition to the prohibitions described in (A) above, Warp Speed Communications Services, (including any device, system, network, or account used in connection with the Services, the Warp Speed Communications Network, or third party networks of vendors of Warp Speed Communications) may not be used to:

  • Auto-dialing; trunking; automated use

    • Perform auto-dialing or “predictive dialing”;

    • trunk or forward your Warp Speed Communications phone or fax number to other numbers that handle multiple simultaneous calls or to a private branch exchange (PBX) or a key system; or

    • use the Services in any way that is inconsistent with typical human operation, including automate use of the Warp Speed Communications Services (e.g. use of desktop automation software or similar tools), or send voice calls or text messages indicative of phishing or spam.

The list above is not exhaustive or exclusive. For purposes of this AUP, “End User” means an individual user of the Services, and may be a natural person, and may include but is not limited to a Customer’s employees, consultants, clients, external users, invitees, contractors and agents. Except as otherwise provided, terms defined in the Agreement have the same meanings when used in this AUP.

Warp Speed Communications may act immediately and without notice to suspend or terminate the Services if, in Warp Speed Communications sole discretion, Customer’s or its End Users’ use of the Services violates the terms of this Acceptable Use Policy.

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